- Project:
- Financial Services Firm
- Year:
- 2024
- Client Name:
- Ethan Williams
This is the story of how Cybeneers helped a regional financial services firm move from complete paralysis to full recovery — without paying the ransom, without losing data, and without shutting down for weeks.
Client Overview
A respected regional financial services firm providing:
- Investment management
- Wealth planning
- Business advisory services
They operated with a small internal IT team, legacy infrastructure, and increasing concern about targeted ransomware attacks.
Their biggest challenge? No formal incident response plan.
The Situation
One morning, systems were encrypted and a ransom note was found. The impact was immediate:
- Client accounts and databases locked
- Financial transactions impossible
- Operations at a complete standstill
- Compliance and legal concerns rising
With no internal IR plan and no clear next step, leadership reached out to Cybeneers.
Cybeneers’ Response
Rapid Incident Response
Contained the ransomware within hours.
Forensic Investigation
Infection path mapped and exposure validated.
Containment & Isolation
Systems segmented to stop spread.
Ransomware Guidance
Decision made not to pay.
Recovery & Restoration
Systems restored from clean backups.
Security Hardening
MFA, patching, segmentation applied.
Incident Response Plan
Future-ready IR framework delivered.
The Results
Client Testimonial
“When we were hit with the ransomware attack, we were paralyzed. Cybeneers’ rapid response and calm leadership were the reason we got back online so quickly.”
— Ethan Williams, Financial Services Firm